Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Online Control Panel you’ll find an in–depth Help Center section offering many how–to articles and commonly asked questions. They are answered by our support team of expert techs. Simply fill in your question and our smart system will return the most suitable answer.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of instructional video tutorials that detailedly display how you can take care of a common problem associated with your web hosting account. You can find the educational video clips in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 technical support service with a 1–hour ticket response time guarantee. Our team of seasoned technical support engineers will be at your disposal to answer all the questions that you could possibly have. During off–peak periods, an answer will be provided in even less than twenty minutes.